Hello, @emma!
Thank you for your message. Could you inform us whether the plugin worked properly in the previous version of Bubble?
If possible, could you add our Support Team email to the list of collaborators in your application and share the app’s link with us? By doing so, we will be able to examine your settings and replicate them on our end to pinpoint the problem.
To add our Support Team as a collaborator, please follow these steps in the Bubble Editor: Settings > Collaboration > Add email support@zeroqode.com.
As well, please share instructions on how to reproduce the issue on our side, the name of the page where the plugin element is located, group, repeating group, plugin element configuration, and workflow attached to it. A short description of where to click and user credentials to log in to be able to troubleshoot the reported issue. If possible, please attach a short Loom video (screencast recording where providing this guide).
Thank you for your understanding and cooperation.
Looking forward to your reply.
Best regards,