Services Plugins FAQs

PDF Conjurer Updates

Hi,

with your “simplified plugin” update you crashed my workflows.
After the update it is displayed that the plugin for the element is no longer available. In addition all my workflows are no longer functional.

Bildschirmfoto 2024-11-23 um 11.16.19

Hi @ch-schroeder,

Thank you for reaching out and sharing your feedback. :blush:

We understand your concerns regarding the recent update to the PDF Conjurer plugin. Indeed, with this update, we have made some significant changes.

We decided to keep the basic features in the free version of the plugin and include all advanced features in the pro version. You can find more information in this thread on the Bubble forum: 👍 Enhancing PDF Conjurer: Latest Updates, Bug Fixes, and New Demo Insights - #73 by ZeroqodeSupport - Plugins - Bubble Forum

Still, you can continue using the functionalities in the free version by reverting to an older version of the plugin.

Nonetheless, if you decide, you can upgrade to the PDF Conjurer Pro plugin, where we will continue to update and maintain these functionalities and even add new ones.

You can explore the full list of features for both versions in our PDF Conjurer documentation.

We apologize for any inconvenience caused and truly appreciate your understanding. If you need assistance with setting up workflows or have further questions, feel free to reach out—I’d be happy to help!

Best regards,
Support Team
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How can I update to the Pro version WITHOUT recreating all the workflows in my app? I create very complex PDF files and would have to recreate this for one or two days…

Hi @ch-schroeder,

Thank you for your question!

You can certainly update to the Pro version of the plugin. However, please note that you will still need to recreate each workflow manually. Even though the actions may have the same names, they are linked to two separate plugins, which means the workflows won’t transfer automatically.

We understand this can be time-consuming, especially for complex setups, and we truly appreciate your patience and understanding.

Looking forward to your reply :pray:

Best regards,
Support Team
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However, please note that you will still need to recreate each workflow manually

Wow, that’s the worst customer experience you can imagine!

Hi @ch-schroeder

Thank you for sharing your feedback, and I sincerely apologize for any inconvenience this has caused. :pray:

To clarify, the Free and Pro versions of the plugin are structured differently to cater to varying user needs. The Free version retains basic functionality for simplicity, while the Pro version introduces advanced features for more complex use cases.

Unfortunately, because these are distinct plugins, workflows cannot be transferred directly between them. This means that even though upgrading to the Pro version is possible, the workflows will need to be recreated manually.

I completely understand how this can feel frustrating, especially if you’ve invested significant time in building complex workflows. Your experience and time are important to us, and I’m here to help make this transition as seamless as possible.

Please let me know how you’d like to proceed, or if there’s anything I can do to assist further.

Looking forward to your reply.

Best regards,

Hi @mina.rotari,
I am currently using 5.17.0 version and I have been able to print pdf with my logo itself but currently i am not able to do it and whenever i am trying fetch the image using dynamic data the PDF stops generating and even I tried with static image still it doesn’t work. Only the pdf is generating when i am keeping (Insert image on PDFModel A) blank. Can you please guide me here?

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Hello @shuaibmj369 ,

Thank you for reaching out.:slightly_smiling_face:
​
To assist you more effectively with the question or issue you’re experiencing with our plugin, please provide us with additional information about your setup and what you’re encountering.
​

Specifically, we’d appreciate it if you could share:

  • Screenshots and screencasts show how you’ve set up the workflow, the plugin elements configuration, the problem occurring, and what you were expecting instead. For recording screencasts, Loom is a great option.
  • Please provide the type of device and operating system version you’re testing on and the version of the plugin you have installed. If error messages appear during screencasts, please make sure your browser console is open and send us a link to your recording.
  • If the plugin has an update available, could you try installing it to see if it fixes the issue? If the problem persists, please send us the more details requested above.

We also suggest thoroughly reviewing our demo editor page and the documentation for successful plugin integration.

Thanks again and looking forward to your reply. :pray:

Best wishes,

Hey @shuaibmj369 ,
Hope you are doing well.

Just following up to check if you received my colleague’s reply. Have you managed to resolve the issue already? Please let me know.

Also, can you please let me know if you have left a review of our plugin on Bubble Marketplace?

Looking forward to your reply.

Best Regards,
Anton

Support Team

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