Your team has been great at fixing problems with your plugins, so I am hoping you can help with this one too.
The Barcode & QR Code Reader plugin does not autofocus. So in order to read a QR code, especially small ones, you have to be at the perfect distance in perfect light. I have tried other QR Code Reader plugins and they work great, but I already bought this one and hoping you can add some autofocus to it so that the plugin is useful.
Thanks.
Hey @ariklevy ,
Thank you for contacting us.
I’ve tested the plugin on our demo page and it seems to work fine.
I did a test and brought the camera to the side, a little higher or lower and the plugin still captured the QR code correctly and recognised it easily.
Please send me some other plugins with autofocus so I can better understand the difference between our plugin and others.
Thank you for your understanding and look forward to hearing from you!
Best Regards,
Anton
Hi Anton,
Thank you for your help with this. Here is a video I put together comparing two different scanners.
Hey @ariklevy ,
Thank you for your reply.
We checked your video with the development team and found no particular differences in the camera. The defocus that occurs in your video is mostly dependent on the camera you are using, not the plugin.
Also, we have double checked our plugin on Iphone and it scans fine without any issues.
Best Regards,
Anton
