Cancel subscription - time remaining

[Serg]

@floripaolo

Is there a way to change the placeholder to something more appealing? Or just “Email”.

Sure, on our demo page is it shown just as a placeholder example, that can be changed/deleted freely.

@floripaolo

When I am using my own API key from apilayer.com the checks do not work. If I am using your API key from your demo page it works.

We will check this moment and reply asap.

Regards,

[floripaolo]

I really do not understand where to set the placeholder…
It looks like, it depends on the API key.
As soon as I enter your API key I have the same placeholder as in your demo page…

[Serg]

Hi @floripaolo,

@floripaolo

As soon as I enter your API key I have the same placeholder as in your demo page…

The plugin’s state provides an example of an email stored in the plugin.

In case you would like to show a different example, you can use a source for your app database, like “Email” data type, with an example of email stored.

Hope the provided hint will help.

Regards,

[floripaolo]

Hello @Serg

@Serg

Hi @floripaolo,

@floripaolo

So the same thing would apply for email confirmation on signup I suppose?

Yes, this is right.

Regards,

Is deep linking something that works with Bubble wrapped native apps?
Are you aware of any plugin or solution to achieve this?

Thanks

[Serg]

Hi @floripaolo, thanks for your question.

@floripaolo

Is deep linking something that works with Bubble wrapped native apps?
Are you aware of any plugin or solution to achieve this?

Yes, the Air Native plugin supports such a feature. In order to enable it within your app, a rebuild request is required. For more details, please contact the Air Native team.

Regards,

[floripaolo]

Hello

@Serg

The action “Check Active Purchase” will return yes in the following cases:

• subscription is active
• subscription is canceled but a certain period of monthly subscription remained unconsumed yet (the case you’ve mentioned above).

Note: if a subscription is canceled during the trial period - once it is canceled, on the next page load it will return the “no” state.

Do you confirm that cancelling during trial period results immediately in a NO when checked?

[Serg]

Hi @floripaolo,

@floripaolo

Do you confirm that cancelling during trial period results immediately in a NO when checked?

Our plugin only makes connections between platforms, so, it doesn’t influence the timing when a corresponding payment system is sending back subscription status. By related documentation of the platform, there are no time limits mentioned. Thus, we can’t guarantee or specify how fast the platform replies with subscription status.

Regards,

[floripaolo]

Hi

Actually I am aware of the timing issue, but the question was if the cancellation during free trial leads to a NO state.

[Serg]

Hi @floripaolo, thanks for the reply.

@floripaolo

the question was if the cancellation during free trial leads to a NO state.

Regretfully Google Play API Documentation doesn’t provide a precise answer on this matter. Method: purchases.subscriptions.cancel  |  Google Play Developer API  |  Google Developers

Please let me know if I can help with any other support related to our products.

Regards,

[floripaolo]

OK.
So what you’e saying is that the statement made from you before is incorrect?

Cancel subscription - time remaining

The action “Check Active Purchase” will return yes in the following cases: subscription is active subscription is canceled but a certain period of monthly subscription remained unconsumed yet (the case you’ve mentioned above). Note: if a subscription is canceled during the trial period - once it is canceled, on the next page load it will return the “no” state. The Bubble will consider this workflow as influencing the screen content, so the pause action before “Change a thing” will be consi…

And BTW the link you sent me is about cancellation.
Is the check not another request? YES/NO state?

[Serg]

@Serg

The action “Check Active Purchase” will return yes in the following cases:

• subscription is active
• subscription is canceled but a certain period of monthly subscription remained unconsumed yet (the case you’ve mentioned above).

Note: if a subscription is canceled during the trial period - once it is canceled, on the next page load it will return the “no” state.

The provided answer follows from the results of the Air Native practical application.

@floripaolo

Do you confirm that cancelling during trial period results immediately in a NO when checked?

@floripaolo

but the question was if the cancellation during free trial leads to a NO state.

As our plugin works with the data provided by the Google Play platform, we can’t confirm/speak/guarantee something on their behalf. The only available source of information is the Google Play Developer API documentation link shared above, where the description is quite general.

@floripaolo

Is the check not another request? YES/NO state?

No, this API call provides purchase status, with the states described above.

Regards,

[hmmmhaa3]

Thanks for clarifying. Is there any documentation describing this process in case?

[floripaolo]

@Serg

@Serg

The action “Check Active Purchase” will return yes in the following cases:

• subscription is active
• subscription is canceled but a certain period of monthly subscription remained unconsumed yet (the case you’ve mentioned above).

Note: if a subscription is canceled during the trial period - once it is canceled, on the next page load it will return the “no” state.

OK. After several checks it is clear that the IAP Check Active Purchase state returns immediately “NO” after subscription cancellation.

Even if the subscription is still valid.

It will only result in “yes” if no cancellation has been made (either during free trial or regular).

[Serg]

Hi @hmmmhaa3, thanks for your question.

@hmmmhaa3

Is there any documentation describing this process in case?

Currently, available sources are Air Native plugin supporting documentation: https://docs.zeroqode.com/plugins/air-native-plugin and API documentation of the related platforms (Google Play and Apple Store).

If there will be any other questions about our products, please drop a message.

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@floripaolo

OK. After several checks it is clear that the IAP Check Active Purchase state returns immediately “NO” after subscription cancellation.

Even if the subscription is still valid.

It will only result in “yes” if no cancellation has been made (either during free trial or regular).

Thank you for letting us know, the developer team will check that on our side too.

Regards,

[floripaolo]

@Serg

@floripaolo

OK. After several checks it is clear that the IAP Check Active Purchase state returns immediately “NO” after subscription cancellation.

Even if the subscription is still valid.

It will only result in “yes” if no cancellation has been made (either during free trial or regular).

Google play and App Store do not behave the same.

Google play returns a yes even if the monthly subscription is cancelled.

[hmmmhaa3]

Thanks for clarifying. . .

[Serg]

@hmmmhaa3 you’re welcome

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@floripaolo please let us know if there will be any other questions about our products, that have not been covered by my colleagues in parallel threads, that I can help with.

Regards,

[floripaolo]

Hello @Serg

I am still waiting for an answer from @Ecaterina regarding the workflow error during a payment, which lead to charging the user without any registration of this action by Bubble.

ZQ Fuzzy Search & Autocomplete keyword search not working

We had a new issue we didn’t have before. A customer made a payment, he got a WF error but got charged anyways. Bubble did not register anything. Below the extract from his log. [Screenshot 2022-07-25 at 08.56.46] [Screenshot 2022-07-25 at 08.56.58] [IMG_3890 copy] [Screenshot 2022-07-25 at 12.03.54] This is very frustrating to say the least

Thanks

[Serg]

Hi @floripaolo, thanks for reply.
My colleague @Ecaterina provided the required answers in the mentioned thread, hope they will help your app.

If there will be any other questions that we can help with, let us know
Have a nice vacation ahead!

Regards,

[Serg]

Hi @floripaolo, here is a reply to one of the earlier discussed questions.

@floripaolo

When I am using my own API key from apilayer.com the checks do not work. If I am using your API key from your demo page it works.

We’ve encountered the same issue (no workable keys generated), created and sent a bug report and so far await a reply from apilayer.com support team. Regretfully, so far they didn’t provide details on possible cause.
Once any news in this regard will become available, I will let you know asap.

Thank you for understanding.

Regards,