Cancel subscription - time remaining

[floripaolo]

OK.
So what you’e saying is that the statement made from you before is incorrect?

Cancel subscription - time remaining

The action “Check Active Purchase” will return yes in the following cases: subscription is active subscription is canceled but a certain period of monthly subscription remained unconsumed yet (the case you’ve mentioned above). Note: if a subscription is canceled during the trial period - once it is canceled, on the next page load it will return the “no” state. The Bubble will consider this workflow as influencing the screen content, so the pause action before “Change a thing” will be consi…

And BTW the link you sent me is about cancellation.
Is the check not another request? YES/NO state?

[Serg]

@Serg

The action “Check Active Purchase” will return yes in the following cases:

• subscription is active
• subscription is canceled but a certain period of monthly subscription remained unconsumed yet (the case you’ve mentioned above).

Note: if a subscription is canceled during the trial period - once it is canceled, on the next page load it will return the “no” state.

The provided answer follows from the results of the Air Native practical application.

@floripaolo

Do you confirm that cancelling during trial period results immediately in a NO when checked?

@floripaolo

but the question was if the cancellation during free trial leads to a NO state.

As our plugin works with the data provided by the Google Play platform, we can’t confirm/speak/guarantee something on their behalf. The only available source of information is the Google Play Developer API documentation link shared above, where the description is quite general.

@floripaolo

Is the check not another request? YES/NO state?

No, this API call provides purchase status, with the states described above.

Regards,

[hmmmhaa3]

Thanks for clarifying. Is there any documentation describing this process in case?

[floripaolo]

@Serg

@Serg

The action “Check Active Purchase” will return yes in the following cases:

• subscription is active
• subscription is canceled but a certain period of monthly subscription remained unconsumed yet (the case you’ve mentioned above).

Note: if a subscription is canceled during the trial period - once it is canceled, on the next page load it will return the “no” state.

OK. After several checks it is clear that the IAP Check Active Purchase state returns immediately “NO” after subscription cancellation.

Even if the subscription is still valid.

It will only result in “yes” if no cancellation has been made (either during free trial or regular).

[Serg]

Hi @hmmmhaa3, thanks for your question.

@hmmmhaa3

Is there any documentation describing this process in case?

Currently, available sources are Air Native plugin supporting documentation: https://docs.zeroqode.com/plugins/air-native-plugin and API documentation of the related platforms (Google Play and Apple Store).

If there will be any other questions about our products, please drop a message.

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@floripaolo

OK. After several checks it is clear that the IAP Check Active Purchase state returns immediately “NO” after subscription cancellation.

Even if the subscription is still valid.

It will only result in “yes” if no cancellation has been made (either during free trial or regular).

Thank you for letting us know, the developer team will check that on our side too.

Regards,

[floripaolo]

@Serg

@floripaolo

OK. After several checks it is clear that the IAP Check Active Purchase state returns immediately “NO” after subscription cancellation.

Even if the subscription is still valid.

It will only result in “yes” if no cancellation has been made (either during free trial or regular).

Google play and App Store do not behave the same.

Google play returns a yes even if the monthly subscription is cancelled.

[hmmmhaa3]

Thanks for clarifying. . .

[Serg]

@hmmmhaa3 you’re welcome

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@floripaolo please let us know if there will be any other questions about our products, that have not been covered by my colleagues in parallel threads, that I can help with.

Regards,

[floripaolo]

Hello @Serg

I am still waiting for an answer from @Ecaterina regarding the workflow error during a payment, which lead to charging the user without any registration of this action by Bubble.

ZQ Fuzzy Search & Autocomplete keyword search not working

We had a new issue we didn’t have before. A customer made a payment, he got a WF error but got charged anyways. Bubble did not register anything. Below the extract from his log. [Screenshot 2022-07-25 at 08.56.46] [Screenshot 2022-07-25 at 08.56.58] [IMG_3890 copy] [Screenshot 2022-07-25 at 12.03.54] This is very frustrating to say the least

Thanks

[Serg]

Hi @floripaolo, thanks for reply.
My colleague @Ecaterina provided the required answers in the mentioned thread, hope they will help your app.

If there will be any other questions that we can help with, let us know
Have a nice vacation ahead!

Regards,

[Serg]

Hi @floripaolo, here is a reply to one of the earlier discussed questions.

@floripaolo

When I am using my own API key from apilayer.com the checks do not work. If I am using your API key from your demo page it works.

We’ve encountered the same issue (no workable keys generated), created and sent a bug report and so far await a reply from apilayer.com support team. Regretfully, so far they didn’t provide details on possible cause.
Once any news in this regard will become available, I will let you know asap.

Thank you for understanding.

Regards,